![]() On the plus side, they held good on their promise to issue a refund (minus the $100 fee). Also, the alternative of making me buy into their currently over-priced system smacks of the bait-and-switch tactics of less reputable ventures. I don't believe the company was right in charging a 'cancellation' fee, since they were the party responsible for terminating the original program. Under the conditions of their new program (which meant a $50 fee instead of $100), since they were the ones who terminated the program and refused to honor the guarantee of the tickets. So, through no fault of my own, I am caught in a lose-lose situation: either swallow a $100 loss or pay $200 over the market price.įinally, I asked the company to at least treat my refund as a 'refund' I looked into the new program, and found the prices to be even higher (buy $200 roundtrip) than conventional vendors like. ![]() They offered an alternative to the refund: the value of the tickets can be credited to ticket purchases in their new program. The company stated that they will impose a $100 'cancellation' fee for the refund. When I decided to use my tickets earlier this year, I was informed that the FlightPass program has been terminated, and the company stated they will not honor the FlightPass tickets. Both Basic and Deluxe kits can lift your vehicle from the lowest ride height position to the highest in 4 to 7 seconds depending on vehicle weight and. The tickets had the following written guarantee: "Upon purchase, the Air-Tech FlightPass will never expire or be subject to price changes." The Airtech Deluxe Air Suspension System kit adds a Viair 380C air compressor for faster tank filling, a remote control, electric up/down switches, and an electronic receiver box for the remote. Here is my recent personal experience with trying to get a refund on 'no-expiration' FlightPass tickets that I purchased a few years ago, and which now cannot be honored because the program has been terminated:Ī few years ago, I bought 4 one-way FlightPass tickets valued at $129 each, which can be used on a space-available basis under the company's FlightPass program.
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